These Terms & Conditions (hereinafter: T&C) contain the rights and obligations of the person purchasing the product (hereinafter: Customer) available via the https://www.europerun.euwebsite operated by Bowman and Becker Kft. (Limited Liability Company) (hereinafter: Service Provider) (hereinafter: Website) (Service Provider and Customer hereinafter collectively: Parties).
These T&C are always available via the following address: https://www.europerun.eu/terms.
I. Service Provider’s details:
Name: Bowman and Becker Kft. (Limited Liability Company)
Head Office and mailing address: 2462 Martonvásár, Dózsa György rd. 2.
Company reg. No.: Cg.07-09-027428
Registering Company Registrar: Székesfehérvár Superior Court as Company Registrar
Tax No.: 25789485-2-07.
E-mail address: email@example.com
Office: 2040 Budaörs, Templom square 19.
Phone No.: +36 30 5000256
Host Service Provider: BlazeArts Kft.
Address: 6090 Kunszentmiklós, Damjanich str. 36. 1/8
Company reg. No.: 03-09-109150
Tax No.: 12539833-2-03
Data Protection Officer (DPO): firstname.lastname@example.org
Phone No.: +36 1 610 5506
II. Customer Service
Service Provider operates Customer Service, whose contact details are as follows:
E-mail: info – @ – europerun – . – eu
III. General Information, Arrangement of Agreement between Parties
The scope of these T&C covers all such products, that are available to purchase on the Website as an electronic platform.
Service Provider distributes participation to virtual race (hereinafter: Product) via the Website. The products displayed on the Website may be ordered only online. The prices indicated regarding the products are expressed in HUF and EUR, are inclusive of the VAT required by the laws, and if required, the home delivery fee.
Via the Website, Service Provider states the name, description of the product, and displays the images of the products. The images displays on the products’ datasheet may deviate from the reality, are for information purposes only, therefore, Service Provider shall not be liable for any difference between the image displayed on the Website and the actual image of the product.
Purchase via the Website is available by order submitted by electronic means, in the manner provided in these T&C.
The orders to be submitted via the Website are available exclusively for registered users.
In accordance with the provisions of these T&C, Service Provider undertakes to sale and deliver the products to Customer, and Customer shall pay the remuneration thereof.
Ordering via the Website are available exclusively for registered users. Registration is possible under the ‘Register’ menu section, by completing the datasheet available there. During registration, when completing the datasheet, the following contact details are required: (i) surname, (ii) first name, (iii) e-mail address, (iv) password, (v) mobile phone No., (vi) delivery data (name, address).
Service Provider shall not be liable for damages arising from that Customer forgets the password, or if the password becomes accessible to unauthorized parties due to reasons beyond Service Provider’s control.
V. Order, Order process
Orders may be submitted via the Website upon valid registration. Between Service Provider and Customer, upon valid registration and submittal of an order, a Sale & Purchase Agreement is arranged in accordance with the provisions of these Terms and Conditions.
Customer may set the number of the product(s) to be purchased. Customer places the products selected into the basket. Customer may view the content of the basket anytime by clicking on the ‘Basket’ icon. If You are not willing to purchase other products, check the number of the products to be purchased. By clicking on the ‘Cancel – X’ icon, You may cancel the content of the basket. Upon completing the order, Customer selects the delivery address, then the hand-over/payment method.
The product’s price is always the amount stated next to the product, which is (even if not separately marked so) is inclusive of the Value Added Tax.
Should in spite of Service Provider’s due care, an incorrect price is stated on the Website, in particular obviously incorrect (eg. significantly deviating from the product’s well-known, generally accepted or assessed price, potentially ‘0 HUF’ or ‘1 HUF’ displayed due to system error), then Service Provider may refuse to deliver the product for the incorrect price.
VI. Fixing Data Entry Errors
Customer may fix the data entry errors on the electronic interface in any phase of the order process and prior to the submittal of the order to Service Provider.
VII. Binding Offer, Confirmation
The products disclosed by Service Provider via the Website are deemed call for offers.
Service Provider promptly confirms the reception of the offer (order) submitted by the Customer using automated confirmation e-mail to Customer, which confirmation e-mail contains the details provided by Customer during the order or the registration process (eg. billing and delivery information), the order ID, the order date, quantity and the final amount to be paid. This confirmation e-mail solely notifies Customer on that the order has been received by Service Provider.
The order is deemed an agreement arranged by electronic means.
VIII. Delivery and Payment Terms
Service Provider provides the product ordered to the delivery address provided by the Customer by post and/or courier service.
Service Provider performs the delivery of the products ordered only on weekdays, between 9 am and 5 pm. Service Provider performs no delivery at weekend.
Service Provider fulfils orders within the area of Hungary and in international areas designated in advance.
Service Provider states the delivery fee upon submitting the order.
Customer has the option to chose the preferred payment method during submitting the order. Customer may pay the order fee by electronic transfer or Bank Card payment (which may be initiated via the internet website) and through PayPal online money transfer service.
IX. Right to Cancel the Order
Should Service Provider deliver the product ordered to the designated address, but Customer fails or refuses to accept the product, fails to pay the product price, then Service Provider acknowledges this fact, stipulating that Service Provider may deny Customer’s repeated or additional orders until the payment of the unsettled fee, or tie the performance of the Agreement to the payment of such fee.
X. Right to Withdrawal
Customer, in case of Agreement on product sale & purchase, is entitled to withdraw from the Agreement without casue within fourteen (14) days from the date of acceptance of: (i) the product, (ii) in case of sale & purchase of multiple products, the latest provided product, (iii) in case of product consisting of multiple items or pieces, the latest provided item or piece, (iv) if the product must be regularly provided within a specified period, the first service, by Customer or the third-party appointed by him.
In the event of withdrawal, Customer shall return the letter of withdrawal along with the product promptly, but latest within 14 days from notifying the withdrawal in a credible manner (eg. by courier service or by certified mail by post) to Service Provider (Bowman and Becker Kft., Hungary, 2462 Martonvásár, Dózsa György rd. 2.). The product’s return delivery fee shall be borne by Customer.
Service Provider shall at all times promptly notify Customer regarding the administration of his/her letter of withdrawal.
Customer shall be liable for the amotization arising from usage beyond the extent required for determining the nature, properties and operation of the product. In the course of exercising the right to withdrawal, in case of such product, which has been used beyond the extent required for determining the nature, properties and operation of the product, the amount of amortization might be up to 100%.
When exercising the right to withdrawal, no additional cost shall be borne by Customer other than the costs of returning the product. Service Provider, however, may claim for indemnification regarding the material damage arising from such use.
Service Provider, upon the return of the product, in accordance with the relevant laws, shall promptly, but latest within 14 days, reimburse the purchase price to Customer.
Service Provider may claim for the reimbursement of the amortization arising from the use beyond the extent required to determine the nature, properties and operation of the product.
Service Provider may refuse the reimbursement as long as it receives the products, or Customer credibly certifies that it had returned them: the former date must be taken into consideration.
Pursuant to Act V of 2013 on the Civil Code (Ptk.) and Government Decree No.151/2003 (IX.22.) on the mandatory warranty on particular consumer goods, Service Provider shall undertake warranty on durables. The mandatory warranty may be enforced within one (1) year from the purchase (in case of contract between absentees, from the reception), if Customer certifies using the warranty ticket received upon the purchase, that (s)he had purchased the product from Service Provider.
Service Provider may deny the warranty claim, if either case can be proven from as follows: (i) the defect of the product occurred due to non-intended use.
Service Provider does not undertake voluntary warranty regarding the products distributed by itself.
XII. Implied Warranty
Customer, in case of Service Provider’s defective performance, may exercise implied warranty claims against Service Provider. In case of consumer contract, Customer deemed consumer may exercise his/her implied warranty claims within 2 years forfeiture deadline from the hand-over of the product(s), for those product defects, which had already exist at the hand-over of the product, and Customer certifies that. Customer can no longer exercise his/her implied warranty claims beyond the two years forfeiture deadline.
In case of contract arranged with non-consumer party, the authorized party may exercise his/her/its implied warranty claims within the 1 year forfeiture deadline.
In addition to his/her implied warranty right, Customer may directly turn to the product’s manufacturer (if it is other than the Service Provider) regarding the product subject to quality objection. (S)he may exercise such right so, if (s)he refrained from concurrently exercising his/her implied warranty rights against Service Provider.
Customer may use the Website solely on his/her responsibility. Service Provider shall bear no liability for damages arising from connecting to the Website.
Customer is responsible for the protection of his/her computer/smartphone/tablet, and the data stored thereon.
For the accuracy, actuality and validity of the details provided, Customer shall be solely responsible. Service Provider bears no liability for damages arising from inaccuracy, mistyping or invalid data. Service Provider bears no liability for delays in delivery or other problems arising from false and/or incorrect data provided by Customer.
Customer shall keep his/her password related to the registration in secret, and manage it confidentially. Service Provider shall not be liable for damages arising from that Customer forgets the password, or if the password becomes accessible to unauthorized parties due to reasons beyond Service Provider’s control.
Customer, in case of complaint, data entry error potentially arising in the course of using the Service, may contact Service Provider’s customer service through any of the following contact details:
Mailing address: Hungary, 2040 Budaörs, Templom square 19.
E-mail address: email@example.com
Phone No.: +36 20 3756116
Service Provider’s complaint management is free of charge at all times.
Service Provider shall promptly investigate the oral complaint, and cure as necessary, if enabled by the nature of the complaint. Should Customer disagree with the complaint management, or the forthwith investigation of the complaint is impossible, then Service Provider shall promptly take a protocol on the complaint and his related standpoint.
Service Provider shall add an ID No. to the oral complaint communicated by phone, that supports the retrieval of such complaint. Service Provider shall notify this number to Customer.
Service Provider shall investigate the written complaint within 30 (thirty) days from the reception thereof, and duly respond it and take measure to make the response received by Customer. Should Service Provider denies the complaint, it shall duly justify its standpoint in its response.
Service Provider shall retain the protocol taken on the complaint and the copy of the response for five years.
Service Provider receives the objections submitted by Customer on its direct contact details provided above, on weekdays between 10 am and 5 pm.
Should the consumer dispute between Service Provider and Customer can not be settled through arrangements with Service Provider, the following remedies are available to Customer:
- Filing a complaint to the consumer protection authorities. Should Customer detect the infringement of his/her consumer rights, may file a complaint to the consumer protection authority competent according to his/her residence. Upon the decision on the complaint, the authority makes decision on conducting consumer protection proceeding.
- Conciliation Board. Customer may initiate a proceeding for the purpose of settling consumer dispute regarding the quality, safety of the products (foods), as well as the conclusion and performance of the agreement beyond the court in an amicable manner at the Conciliation Board operating at the professional chamber according to his/her residence.
Contact details of the Budapest Conciliation Board:
Head Office: 1016 Budapest, Krisztina blv.. 99. III. floor 310.
Mailing address: 1253 Budapest, PO. 10.
E-mail address: firstname.lastname@example.org
Telefax: +36 1 488 2186
Phone No.: +36 1 488 2131
The contact details of the following Conciliation Boards are available via the following links:
Customer is entitled to enforce his/her claims arising from consumer disputes within the framework of Civil Proceeding, in accordance with the provisions of Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Civil Proceeding Code.
Service Provider reserves the right to change the prices of the products to be ordered from the Website, stipulating that such change shall become effective concurrently with its disclosure on the Website. Such change shall not adversely affect the purchase price of the already ordered products.
The language of the Agreement is Hungarian.
Service Provider does not submit to the provisions of any Code of Conduct.
The purchases made through the Website are governed by the provisions of Act CVIII of 2001 on Certain matters of electronic commercial services and services related to information society (Ektv.), and Government Decree No.45/2014 (II.26.) on the Detailed regulations of agreements between Consumer and Contractor, Act CLV of 1997 on Consumer protection, and Act V of 2013 on the Civil Code (Ptk.).
These Terms & Conditions are effective as of 8 May 2020, and shall remain in force until revocation.
Service Provider may unilaterally amend the conditions of these T&C anytime, however, discloses an announcement on potential amendments on its website. The potential amendment shall enter into force concurrently with its disclosure on the website. On the already submitted orders, the Terms & Conditions effective on the date of its submittal shall apply.
Budapest, 8 May 2020